Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization! #UnlimitingYourPotential

Top Reasons To Join Us
• Awarded as the Most Preferred Graduate Employers (2022& 2023) & Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Role


The Day-To-Day Activities
Key Accountabilities
• In charge of Collections Management Systems(Payments/Topups)
• Handle on daily operational tasks/issues/analysis and to ensure vendors met the Operational KPIs
• Managing change requests
• Vendor management. This will also include ensuring vendors meet contractual and ad-hoc KPIs assigned to them.
• Ensuring all products deliverable shall be high on quality and erroneous free.
• Developing monitoring functions to manage the system's performance.
• Working together with other vendors and internal parties to come out with the optimum solution that best fit into the current ecosystem.
• Support of operation projects, change requests & system configuration request
• Plan and implement continuous process improvement on daily operations

About You

• Degree in Computer Science/ IT or equivalent.
• Minimum 3 years of relevant working experience
• Knowledge & experience in Telco collections management systems and workflows
• Knowledge & experience in Oracle DB technologies, Linux Operating System will be an advantage
• Knowledge & experience in real-time monitoring tools/platforms(ELK stack, Grafana etc) will be an advantage
• Knowledge in micro-services, dockers, automation tools will be an advantage
• Knowledge in Telco billing related systems will be an added benefit
• Possess strong analytical, diagnostic and problem solving skills
• Must possess good teamwork & working attitude, interpersonal skills, and initiative to explore and learn

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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