Job Summary
Responsible for ensuring compliance with regulatory, industry, and internal governance requirements across IT and network environments. Supports risk management, audit readiness, and internal control effectiveness aligned with standards such as MCMC, PDPA, ISO 27001, ISO 22301, PCI DSS, and NIST. Works closely with cross-functional teams to identify risks, track compliance gaps, and drive remediation actions, while providing governance reporting and supporting continuous improvement of security and operational controls.
The Day-To-Day Activities
Compliance Oversight
Ensure compliance with regulatory and industry requirements such as MCMC, PDPA, ISO 27001, ISO 22301, and PCI DSS.
Support audits for IT infrastructure, core network, firewall systems, and network platforms.
Support the maintenance of IT and network governance policies, standards, and controls.
Track audit findings and follow up on closure actions.
Technology & Network Risk Management
Identify and assess risks related to IT systems and telecom core platforms.
Maintain risk registers covering cybersecurity, outages, capacity, vendor, and system risks.
Support risk assessments for critical systems, infrastructure, and cloud environments.
Internal Controls & Monitoring
Support implementation of controls aligned with ISO 27001, NIST, and telco operational standards.
Conduct reviews on access management, vulnerability management, system changes, and security monitoring.
Review system logs, alerts, and change records to ensure compliance requirements are met.
Policy & Governance
Incident & Compliance Management
Assess compliance gaps and control weaknesses related to incidents or outages.
Participate in investigations involving cybersecurity incidents and service disruptions.
Review RCA reports to ensure compliance requirements are addressed.
Vendor & Regulatory Compliance
Assess risks related to vendors, third parties, and managed service providers.
Support regulatory audits, reporting, and compliance activities.
Reporting & Stakeholder Management
Prepare compliance and risk reports for management.
Work closely with IT, Network, Cybersecurity, and regulatory teams.
- Support compliance awareness and training activities.