Role
We’re looking for a results-driven Account Manager to manage
and grow relationships with key clients in selected industry in Malaysia.
You’ll be the primary point of contact for customers, ensuring satisfaction,
identifying upsell opportunities, and driving revenue growth through strategic
account management. You are also required to on board new customer / logo for
the organization.
The Day-To-Day Activities
- Develop
and maintain strong, long-term relationships with telecom clients
- Understand
client needs and tailor telecom solutions to meet business objectives
- Negotiate
contracts and close agreements to maximize profitability
- Collaborate
with internal teams (sales, technical, customer support) to ensure
seamless service delivery
- Monitor
account performance and proactively address issues or concerns
- Stay
updated on telecom industry trends, products, and competitive landscape
- Identify
growth opportunities within existing and new accounts and support new
business development
- Prepare
regular reports on account status, forecasts, and client feedback